Shipping

How much is delivery?

UK Mainland standard charges for online orders are £3.95, £15.00 for Highlands and Islands and £21 for Northern Ireland, Republic of Ireland, Belgium, France, Germany, Holland and Luxembourg. Online orders over £70 are FREE OF CHARGE (UK Mainland Only). Orders placed directly through the store will incur higher shipping charges which are quoted at the time of ordering. For overseas shipments please contact the sales team +44 (0)1452 386400.

Do I need to sign for my delivery?

As a rule yes! The driver may deliver to your neighbour and ask them to sign if you've instructed us to deliver via this method. 

What if I miss the delivery?

No problem.  The courier will leave a calling card with instructions.  After a second unsuccessful attempt, the goods will be kept at your local depot for 7 days where you'll be invited to collect the goods in person with identification.  If you fail to collect, the goods will then be returned to the store.  A second delivery charge will apply if goods have to be shipped out again.

Is it a next day service?

Once you receive your shipping notification the goods will arrive the next working day.  If you haven't received a notification your goods have not yet been shipped.  PLEASE REMEMBER, non-customised goods take 7 - 10 days to turnaround and customised 2 - 3 weeks.